Terms of Service

Last updated: August 19, 2026

These Terms of Service ("Terms") apply to your use of this website and to any mobile detailing work Chrome Star Mobile Detailing performs for you. By using this site or booking service with us, you agree to these Terms. If you do not agree, please do not use the site.

Use of this site

You may use this site to learn about our services and to contact us about detailing work. Please do not misuse it — that includes attempting to interfere with the site, access it in an unauthorized way, or use it for anything unlawful.

Quotes and estimates

Prices we give by phone, text, or through the quote form on this site are estimates based on the vehicle information you provide. The final price is confirmed once we see the vehicle, because condition, size, and the amount of work involved affect what a job takes. If what we find on arrival changes the price, we will tell you before we start and you can decide how to proceed.

Booking and access to your vehicle

We are a mobile service, so we come to your home or workplace. To detail your vehicle we need safe, legal access to it and enough room to work around it. Anything specific a job requires is confirmed with you when you book. Please remove valuables and personal belongings from the vehicle before we arrive; we are not responsible for items left inside.

Condition of your vehicle and results

Detailing improves the condition of a vehicle, but it cannot undo everything. Some stains, odors, etching, scratches, and wear are permanent or cannot be fully removed without repair work beyond detailing. Pre-existing damage — including chipped or failing paint, cracked trim, worn upholstery, and previous poor-quality bodywork — may become more visible once a vehicle is clean. We will tell you if we think something is unlikely to come out, and we are not responsible for pre-existing conditions or for damage that results from them.

Payment

Payment is due for completed work as agreed with you at the time of booking or service.

Rescheduling, cancellations, and weather

If you need to reschedule or cancel, let us know as early as you can so we can offer the slot to someone else. Because we work outdoors and on site, weather or conditions at your location may mean we have to reschedule; if that happens we will contact you and arrange another time.

Photos of our work

We sometimes photograph vehicles we have detailed and use those photos on this website and on our social media. We do not include number plates, addresses, or your personal details. If you would rather we did not photograph your vehicle, just tell us and we will not.

Accuracy of information and third-party links

We keep the information on this site as accurate as we can, but it is provided for general information and may change. This site may link to third-party sites and platforms we do not control, and we are not responsible for their content or practices.

Intellectual property

The content on this site — including text, photographs of our work, logos, and design — belongs to Chrome Star Mobile Detailing or is used with permission. Please do not copy or reuse it without our written permission.

Limitation of liability

To the fullest extent permitted by law, Chrome Star Mobile Detailing is not liable for indirect, incidental, or consequential damages arising from your use of this site or from our services. Nothing in these Terms limits any liability that cannot be limited under applicable law.

Text messaging (SMS) terms

The following terms apply to the Chrome Star Mobile Detailing text messaging program.

Program description

Chrome Star Mobile Detailing offers text messaging so customers and prospective customers can reach us about detailing quotes, scheduling, and service. When you text us at (855) 928-2749, we send conversational text messages in reply about your quote, service details, appointment scheduling, and related follow-up. We do not send recurring marketing or promotional text blasts.

Consent

By sending a text message to Chrome Star Mobile Detailing — including by tapping a "Text for quote" link on this website — you consent to receive text messages from us at the mobile number you message us from. Consent to receive text messages is not a condition of purchasing any goods or services. You may end the conversation at any time.

Message frequency

Message frequency varies and depends on your conversation with us. You will generally only receive messages in response to your inquiry and about active or upcoming service.

Message and data rates

Message and data rates may apply, depending on your mobile carrier and plan. Chrome Star Mobile Detailing is not responsible for charges from your carrier.

Opting out

You can opt out of text messages at any time by replying STOP. After you reply STOP, we will stop sending text messages to that number. You can opt back in at any time by texting us again.

Help

For help, reply HELP to any message, or contact us at (855) 928-2749 or info@chromestarmobiledetailingnc.com.

Carrier liability

Carriers are not liable for delayed or undelivered messages.

SMS privacy

Your text messaging consent and the mobile information you share with us are handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Privacy

Information you send us through this site, by text, or by email is handled as described in our Privacy Policy.

Governing law

These Terms are governed by the laws of the State of North Carolina.

Changes to these terms

We may update these Terms from time to time. Changes take effect when posted on this page, with the "Last updated" date revised accordingly.

Contact us

Questions about these Terms? Call or text (855) 928-2749, email info@chromestarmobiledetailingnc.com, or use our contact page.