Terms of Service

Last updated: August 19, 2026

These Terms of Service ("Terms") apply to your use of this website and to any mobile detailing work Chrome Star Mobile Detailing performs for you. By using this site or booking service with us, you agree to these Terms. If you do not agree, please do not use the site.

Use of this site

You may use this site to learn about our services and to contact us about detailing work. Please do not misuse it — that includes attempting to interfere with the site, access it in an unauthorized way, or use it for anything unlawful.

Quotes and estimates

Prices we give by phone, text, or through the quote form on this site are estimates based on the vehicle information you provide. The final price is confirmed once we see the vehicle, because condition, size, and the amount of work involved affect what a job takes. If what we find on arrival changes the price, we will tell you before we start and you can decide how to proceed.

Booking and access to your vehicle

We are a mobile service, so we come to your home or workplace. To detail your vehicle we need safe, legal access to it and enough room to work around it. Anything specific a job requires is confirmed with you when you book. Please remove valuables and personal belongings from the vehicle before we arrive; we are not responsible for items left inside.

Condition of your vehicle and results

Detailing improves the condition of a vehicle, but it cannot undo everything. Some stains, odors, etching, scratches, and wear are permanent or cannot be fully removed without repair work beyond detailing. Pre-existing damage — including chipped or failing paint, cracked trim, worn upholstery, and previous poor-quality bodywork — may become more visible once a vehicle is clean. We will tell you if we think something is unlikely to come out, and we are not responsible for pre-existing conditions or for damage that results from them.

Payment

Payment is due for completed work as agreed with you at the time of booking or service.

Rescheduling, cancellations, and weather

If you need to reschedule or cancel, let us know as early as you can so we can offer the slot to someone else. Because we work outdoors and on site, weather or conditions at your location may mean we have to reschedule; if that happens we will contact you and arrange another time.

Photos of our work

We sometimes photograph vehicles we have detailed and use those photos on this website and on our social media. We do not include number plates, addresses, or your personal details. If you would rather we did not photograph your vehicle, just tell us and we will not.

Accuracy of information and third-party links

We keep the information on this site as accurate as we can, but it is provided for general information and may change. This site may link to third-party sites and platforms we do not control, and we are not responsible for their content or practices.

Intellectual property

The content on this site — including text, photographs of our work, logos, and design — belongs to Chrome Star Mobile Detailing or is used with permission. Please do not copy or reuse it without our written permission.

Limitation of liability

To the fullest extent permitted by law, Chrome Star Mobile Detailing is not liable for indirect, incidental, or consequential damages arising from your use of this site or from our services. Nothing in these Terms limits any liability that cannot be limited under applicable law.

Privacy

Information you send us through this site, by text, or by email is handled as described in our Privacy Policy.

Governing law

These Terms are governed by the laws of the State of North Carolina.

Age Restriction

This website and our services are intended for adults. You must be 18 or older to use this website, request or purchase services from Chrome Star Mobile Detailing, provide us with a mobile number, or consent to receive text messages from us. By using this website or opting in to our text messages, you confirm that you are 18 or older. If you are under 18, please do not submit any information through this website.

SMS / Text Messaging Terms

Chrome Star Mobile Detailing operates a text messaging program so customers and prospective customers can reach us and receive service updates. These SMS terms form part of these Terms & Conditions.

• Program description and message types. Messages relate to the service you asked us about: replies to your questions, quotes and estimates, appointment confirmations and reminders, arrival and job-status updates, invoices and receipts, and follow-up about work we have completed for you. We do not send recurring marketing or promotional text campaigns.
• How you opt in. You consent to receive text messages by giving us your mobile number and asking us to contact you — for example by submitting a request form on this website, by ticking a text-message consent box where one is provided, or by texting us first at (855) 928-2749. Consent to receive text messages is not a condition of purchasing any goods or services.
• Message frequency. Message frequency varies and depends on your conversation with us and on any active or upcoming job.
• Message and data rates. Message and data rates may apply, depending on your mobile carrier and plan. Chrome Star Mobile Detailing is not responsible for charges from your carrier.
• How to opt out. Text STOP to (855) 928-2749 at any time to cancel. You will receive one final message confirming that you have been unsubscribed, and we will send no further texts to that number. You can opt back in at any time by texting us again.
• How to get help. Reply HELP to any message for assistance, or contact us at (855) 928-2749 or info@chromestarmobiledetailingnc.com. Full support details are at the end of these Terms.
• Carrier liability. Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on effective transmission by your mobile carrier.
• Supported carriers. Our program is supported by major mobile carriers in the United States. Carriers are not responsible for the content of messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

The mobile information you share with us, and your text messaging consent, are handled as described in our Privacy Policy.

Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page, and we will revise the "Last updated" date above. Your continued use of this website or our services after changes are posted means you accept the updated Terms.

Support and Contact Information

Questions about these Terms, our services, or our text messaging program? Reach Chrome Star Mobile Detailing here:

• Business name: Chrome Star Mobile Detailing
• Phone: (855) 928-2749
• Email: info@chromestarmobiledetailingnc.com
• Text messaging help: reply HELP to any message from us
• Stop text messages: reply STOP to (855) 928-2749